FAQ

Here is a list of most common questions to help you uderstand our service better

How do I access the content?

You can access the content by subscribing - all you have to do is follow the instructions on our subscribe page.

Is the subscription paid?

The subscription is paid. For most of the countries/carriers you can get a free trial day.

How much does the subscription cost?

Subscription price varies depending on country/carrier. You can check the prices on our terms&conditions page.

How do I cancel my subscription?

If you have already subscribed, you'll find unsubscription details in the welcome SMS message received upon subscribing. You can also check our terms&conditions page. If this doesn't help, contact us at contact@emiflix.com

How can I contact customer service?

Please send us an email at contact@emiflix.com, indicating your phone number, country and name of your network carrier.

Is my personal data safe?

We are constantly updating our security to keep your personala data safe. We do not sell your data to third parties. You can read more on our privacy policy page.

Who manages my payment method?

Your payment method by default is through your mobile network carrier.